Terms and Conditions

1. Introduction

By accessing and using our website (the “Site”), you agree to comply with and be bound by the following terms and conditions of use. Please review these terms carefully before using the Site. If you do not agree to these terms, you should not use the Site.

2. General Terms

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

3. Intellectual Property

All content on this website is the property of our floristry business and is protected by copyright laws. You may not reproduce, modify, or distribute any part of the Site without our prior written consent.y

4. Pricing and Payment

All prices on the Site are in GBP and inclusive of VAT. We accept payment via credit/debit card and PayPal. Payment is required at the time of ordering.

5. Delivery

We aim to deliver all orders within the specified timeframe, but we cannot guarantee delivery times. Please see our delivery policy for more information.

6. Refunds and Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 24 hours of delivery to discuss a refund or replacement.

7. Privacy Policy

We are committed to protecting your privacy. Any personal information you provide to us will be used in accordance with our privacy policy.

8. Links to Other Websites

Our website may contain links to other websites of interest. However, we do not have any control over these websites and are not responsible for their content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

9. Changes to Terms and Conditions

We reserve the right to modify or replace these terms and conditions at any time. Any changes will be effective immediately upon posting. Your continued use of the Site after any changes means you accept the new terms.

10. Contact Us

If you have any questions about these terms and conditions, please contact us at hello@ohlovelyflowers.co.uk.