Order Policy

We appreciate your interest in our floral services. To ensure a smooth and timely experience, please take note of our order notice policy:

1. **Advance Notice:**

We recommend placing your floral order at least 48 hours in advance to allow us ample time to prepare and ensure the availability of fresh blooms.

2. **Same-Day Orders:**

For same-day orders, please contact us directly to inquire about availability. Additional charges may apply for expedited service.

3. **Custom or Large Orders:**
If you require a custom arrangement or have a large order, please provide as much notice as possible to accommodate your specific requests.

4. **Special Occasions:**
During peak seasons or holidays, such as Valentine's Day or Mother's Day, we strongly recommend placing your order well in advance to secure your preferred delivery date and time.

5. **Order Changes:**
Any changes to an existing order, such as modifications or additions, should be communicated to us at least 24 hours before the scheduled delivery or pickup time.

6. **Delivery Timeframe:**
While we strive to meet your preferred delivery time, we appreciate your understanding that delivery times may vary based on demand and logistics. Please refer to our delivery policy for more information.

7. **Delivery Address Accuracy:**
Please ensure the accuracy of the delivery address provided. Any re-routing due to address errors may incur additional charges.

8. **Order Confirmation:**
 Upon placing your order, you will receive an order confirmation with details. Please review this confirmation and notify us immediately of any discrepancies.

Thank you for choosing Oh Lovely Flowers. By adhering to our order notice policy, we aim to fulfill your floral needs with the utmost care and attention to detail. If you have any questions or require further assistance, feel free to reach out to us at hello@ohlovelyflowers.co.uk.